About

About Tigerbay

Launched in 2008, Tigerbay’s technology and services are designed to meet the needs of today’s specialist tour operators. We know technology, we know travel, and we keep a close eye on new and emerging trends to help our customers make the most of technological innovations

Based in Cardiff, our dedicated team is committed to maximising efficiency, profitability and customer experience for your business. We do this by listening carefully to your challenges and opportunities and by working closely with you to find affordable, effective solutions that will deliver ROI.

Tigerbay is part of The ATCORE Group, one of the world's leading travel tech players.

Our Leadership Team

  • Carl Morgan, Managing Director

    With over 20 years experience designing and delivering technology solutions, Carl Morgan has managed systems deployment for over 130 UK tour operators. A true industry one-off, he is able to balance a forensic understanding of the complexities of tour operating with a pragmatic approach to project management.

  • Paul Charlton, New Business Manager

    Paul is responsible for sourcing and developing new business opportunities for Tigerbay. With over 15 years’ experience in both the tour operator and travel technology sectors, Paul has a great understanding of client needs, and is focused on developing successful, long-lasting business relationships.

     

  • Richard Hodge, Production Director

    Richard Hodge has taken on some of the most technically complex challenges facing today's tour operators. Since joining Tigerbay he has designed systems that manage inventory control, pricing and cache management, enabling Tigerbay to provide the best-in-class solution on the market.

Our Partnerships

Partner Itt
Partner Gbg
Partner Multicom
Partner Amadeus
Partner Atas
GROUP
Atcore
Eventiz
Orchestra
Tigerbay
Traffics
Travel Compositor
Travel Connection Technology
Travelgate
Travelsoft Services
  • The intuitiveness of the Tigerbay system is one of its key assets; and the simplicity of the back office allows new staff members to be trained quickly and accurately. Tigerbay has also given us the flexibility to be able to offer targeted promotional campaigns online which have proven popular with both trade and direct clients.

    Ski World

     

  • Tigerbay’s day-to-day usability is fantastic. Bookings now take half the time they did with the previous system. It has helped us increase efficiency, improve accuracy and streamline our business.

    Debbie O’Neill, Head of Customer Experience, Voyages Jules Verne

  • Tigerbay guided us through a smooth implementation. The team are very knowledgeable and through constant communication they helped us prioritise appropriately to ensure the initial installation project went well.

    Beachcomber Tours

  • We work closely with Tigerbay on a regular basis. Our website is continually evolving and improving with exciting new features. We implemented Tigerbay and went live as planned. The system is easy to use and made training straightforward.

    Mark Warner Travel

t: ‪+44 29 2105 5300
e: info@tigerbay.co.uk